Caring for the South East Suburbs    |    Phone: (07) 3393 4311    |    


Parent Update – May 2019

Celebrate World Environment Day: “The Whale’s Tale”

In conjunction with Redland Performing Arts Centre, WFDC are offering a group ticket price of $12 per person for educators, children and families with under 2’s ‘free on the knee’. We are selling the tickets in advance with no refund for non-attendance. Email  to express interest by the close of business Monday 20 May.  The performance is 10.30am Wednesday 5 June 2019. Check it out:


The Brave Program: Free support for parents of young children experiencing worry, anxiety or fears

The School of Applied Psychology at Griffith University has launched The Brave Program, a new, free online parenting program for young children aged 3 – 7 years who are experiencing worry, anxiety or fears. This program is available to all Australian families free of charge through beyond blue. Similar programs for older children (aged 7 – 12) and teenagers (aged 13 – 17) have been freely available since 2014 and used by almost 30,000 families. You can find out more about The Brave Program at


Accuracy of records

There are many ways to check that your records related to child care are correct. Log into HubWorks to keep enrolment information updated including medical information, phone numbers and authorised people to collect your child. Attendance data and Child Care Subsidy eligibility and payments can be found on myGov and Centrelink apps. WFDC send a fortnightly statement of entitlement to you out of HubWorks and educators forward your invoices from HubWorks also. If your educator uses ESI, this creates a log of the person who signs your child/ren in and out each day.

Need more information about this? Call the office for further details on how to be best informed about your child care.


Reconciliation Action Plan

Our approved provider CCI is developing a Reconciliation Action Plan in conjunction with committee member Janice Rocca. Janice is committed to growing our organisation’s cultural awareness in order to embrace cultural diversity.


Service Philosophy

Thank you to families who have provided feedback to the review of the service philosophy



The National Regulations require approved services to have a Quality Improvement Plan (QIP). The aim of this plan is to help providers self-assess their performance in delivering quality education and care and to plan future improvements. The QIP also helps the regulatory authorities with their assessment of the service. Our Quality Improvement Plan is available on request.


Communication methods – sharing information about your child’s care and education

The expertise, culture, values and beliefs of families are respected and families share in decision-making about their child’s learning and wellbeing. How can you share this information with your child’s educator? Do the communication pathways provided enable you to share this important information?


Wynnum Family Day Care change to parent levies

In order to maintain the services and programs we offer at WFDC, we must increase the parent hourly levy.  There will be no increases to any other service fees, levies or charges. It has been calculated to be increased by 10 cents which means the parent hourly levy will increase from $1.30 to $1.40 per hour. This levy still sees us charging at the lower end of the scale nationally. This increase will commence on Monday 1st July 2019 and will be reflected on your invoice from your educator.