Caring for the South East Suburbs    |    Phone: (07) 3393 4311    |    


Preparing for Childcare

Click here to complete the Request Childcare Form


Preparing children and yourself for their first day in child care will help them settle more easily. It’s a good idea to start several weeks before the big day, talking positively with your child about the new environment, friends, educator and activities will help both you and your child feel positive too.


Family Interview with your family day care educator is an opportunity to discuss your child care requirements, your child’s needs, interests, strengths, culture and routines. It enables children to explore their new environment, establish the beginnings of a relationship with the educator and meet other children at the service with the security of having you close by. Seeing how your child responds to the family day care environment can also provide families with much needed reassurance.


Registration with Wynnum Family Day Care & Education Service. A family interview will be conducted in order to share information about the role of the coordination unit, answer questions, completion of HubWorks registration and enrolment forms, payment of registration fee.


Build a good relationship with your family day care educator, this will help them understand your expectations.


Talk to your educator to identify ways to support your child to settle in, e.g. attending with your child when they first start or providing family photographs to include in the program.


Let your educator know what comforts your child, e.g. a special toy or blanket to help them settle down when they’re upset.

What are Learning Outcomes? The National Quality Framework (NQF) focuses on your child’s learning. Educators will work with you in order to get to know your child well. They will create a learning program that builds on your child’s interests and abilities and keep you in touch with your child’s progress. These learning outcomes are;

Learning: This describes something you hope your child will learn during their time at the service.

Wellbeing: This describes the skills you hope your child will learn in order to support their own physical and emotional needs.

Communication: This supports your child’s ability to talk to with friends and educators effectively, engage with literature and use technology to support their learning.

Identity: This describes the way your child engages with the learning environment, displays confidence and independence, and takes on new challenges and considered risks.

Community: This supports your child’s ability to engage with other people, develop the confidence to from relationships and realise their rights within the community (the service community, family community and more).


Preparing for Childcare fact sheet:


Building a partnership with your child care service

Building a partnership with your child care service


A good partnership takes time and effort. It’s important for you to build good working partnerships with your educator and Wynnum Family Day Care & Education service because your child’s environment directly affects how they grow and develop.


Sharing information, ideas, concerns and asking questions about your child while respecting each other’s views and ideas is important.


Building strong links between home and child care services:

Steps to Claim Child Care Subsidy

Steps to Claim Child Care Subsidy

The Australian Government is committed to ensuring that Australian families are able to access affordable, flexible and high-quality child care. The Government provides a number of subsidies and programs to help with the cost of child care, with the Child Care Subsidy (CCS) and Additional Child Care Subsidy (ACCS). Child Care Subsidy will be paid directly to the child care providers to pass on to families as a fee reduction. Families will pay their provider the difference between their subsidy and the fees charged. Any CCS owed to families following the end of year reconciliation process will be paid directly to families as a lump sum.


1. The easiest way to claim is online, you need a myGov account linked to Centrelink. If you can’t claim online call the Families line (13-61-50)

2. Get your documents ready, you will need supporting documents available to help answer some of the questions in the claim

3. Make you claim, you will need to sign into your myGov and go to Centrelink. Select make a claim then select make a claim again. Under families, select get started. Answer all the questions then submit the claim. The claim can take up to 28 days to process. Additional instructions here

Provision of essentials for care

Provision of essentials for care

Families must ensure that children arrive in care with adequate clothing, nappies, footwear, food and drink for the day. Families also are responsible for the provision of sunscreen, hats and any other lotions that ensure your child’s comfort. All medications and lotions provided by the family/guardian must be in the original containers and labelled with the child’s name. Please refer to the Administration of Medication within the Wynnum Family Day Care & Education Service Information Handbook or your educator for further information.

Health & Medical Information

Health & Medical Information

It is a requirement that health and medical practitioners are recorded on the HubWorks! registration form. Please advise Wynnum Family Day Care & Education Service as soon as you become aware of any allergies or medical conditions associated with your child. Supporting documentation will be provided by the family and stored within the HubWorks! registration form.

Administration of Medication

Administration of Medication

Families requesting the administration of medication will be required to follow the guidelines developed by the education and care service to ensure the safety of children and educators. The education and care service will follow legislative guidelines and standards in order to ensure the health of children, families and educators at all times. For further information please refer to Wynnum Family Day Care & Education policy & procedure manual, policy ‘Administration of Medication and Dealing with Medical Conditions in Children’.